Failed to Load Player Profile War Thunder: Error 81110013 Fix Guide

Failed to Load Player Profile War Thunder: Error 81110013 Fix Guide

War Thunder login/profile loading error โ€” updated on June 9, 2026 with a practical diagnostic flow, quick table, and safe fixes.

What does this error mean?

This War Thunder message usually means the game client cannot load your account profile from Gaijin services. Start by checking whether the game is having a server-side issue, then repair the launcher, restart the network, and make sure antivirus SSL scanning or firewall rules are not blocking the launcher.

Quick diagnostic table

Check What to do Priority
Server or profile service problem The error can appear when War Thunder services are under load or temporarily unavailable. First
Launcher mismatch Opening the wrong executable or an outdated launcher can stop the profile request from completing. High
Antivirus SSL scanning Some security suites inspect encrypted traffic and can break the login handshake. High
Blocked ports or firewall The game may connect poorly if the launcher or aces.exe is blocked. Medium
Damaged cache Old session files can make the client repeat the same profile-loading failure. Medium

Fast fix checklist

  1. Close War Thunder completely, including the launcher in the system tray, and restart your PC.
  2. Open the official War Thunder launcher instead of launching aces.exe directly.
  3. Use the launcher repair/check files option and let it finish before signing in again.
  4. Restart your router or switch to another stable network for one login test.
  5. Temporarily disable VPN, proxy, traffic filtering, or game booster tools that route the connection.
  6. Add War Thunder launcher.exe and aces.exe to Windows Firewall and antivirus exceptions.
  7. If you use Kaspersky or a similar security suite, disable SSL/HTTPS connection scanning for War Thunder traffic.
  8. Clear the local game cache only after closing the game, then open the launcher again.
  9. Steam users should try launching through the standalone launcher once to confirm whether the Steam token handoff is the trigger.
  10. If the error continues while others can log in, take a screenshot and create a support ticket with your account, platform and network details.

Expert tip

Do not reinstall the full game first. In most cases, repairing the launcher, removing blocked network inspection, or waiting out a service-side issue is faster than downloading the entire client again.

Detailed fix guide

If the quick checklist did not solve failed to load player profile war thunder, work through the fixes slowly and test after each major change. Avoid changing several settings at once because you will not know which one actually fixed the issue.

Start with the simplest checks: restart the affected app or game, test a stable connection, and confirm whether other users are reporting the same symptom. If the issue is service-side, aggressive local changes will not help and may create extra problems.

Next, focus on authentication and permission. Many failed-status messages are not caused by broken hardware; they happen because the app cannot verify your session, cannot access a required background component, or cannot pass a security check.

Finally, document what you changed. If you need support, screenshots of the exact message, device model, app version, operating system version and steps already tried will help support teams avoid repeating generic advice.

Common mistakes to avoid

Mistake Why it hurts Better action
Reinstalling immediately It wastes time and may not touch the real cause. Repair, update or reset cache first.
Using unofficial tools They can add security risk or violate service rules. Use official settings and vendor support.
Changing many settings together You cannot identify the real fix. Change one setting, test, then continue.

Frequently asked questions

Is failed to load player profile War Thunder the same as error 81110013?

In many reports it appears with error 81110013, which points to the client being unable to load the user profile during login.

Can Steam cause the War Thunder profile error?

Steam is not always the cause, but if the standalone launcher works while Steam login fails, the issue may be related to launcher routing or account handoff.

Should I delete my War Thunder account data?

No. Do not delete account data. Only clear local cache or repair the installation; your progression is stored on the service side.

Final recommendation

For failed to load player profile war thunder, use the safest fix path first: verify the service or account, reset the local app state, then change advanced settings only when the basic checks fail.