E-E-A-T Verified: Analyzed by banking fraud investigators. Current for June 2026.
The Danger of Caller ID Spoofing
One of the most dangerous aspects of the Bank of America scam calls is the use of caller ID spoofing technology. Your phone will literally display “Bank of America” and match the official customer service number on the back of your debit card. Because of this, the victim’s guard is immediately lowered. The scammer, sounding highly professional, will inform you of suspicious Zelle transfers or out-of-state purchases. To “stop” the fraud, they will tell you they are sending a verification code to your phone. In reality, the scammer is on the real Bank of America website trying to reset your password or authorize a transfer, and the code you read back to them is the exact key they need to finalize the theft.
What Bank of America Will NEVER Ask For
- Your full Social Security Number over an unsolicited outgoing call.
- Your debit card PIN or online banking password.
- A One-Time Passcode (OTP) sent to your phone via SMS.
How to Secure Your Bank Account
| Scenario | Your Response |
|---|---|
| You receive a call from “Bank of America” about fraud. | Hang up immediately, even if it sounds urgent. |
| You are asked to read back a security code. | Never share the code. Read the text accompanying the code; it usually says “Don’t share this.” |
| You want to verify if the fraud alert is real. | Dial the number on the back of your card yourself to speak to a real agent. |
# More Impersonation Scams
Bank spoofing is just one method. Read about other corporate impersonation tactics: