How to activate a Metrobank credit card in minutes

Quick answer: You can activate a new Metrobank credit card through the Metrobank Online app, the website, or the 24/7 hotline. Log in to Metrobank Online, open cards, select your new card, and choose activate, or call the hotline and follow the prompts to verify your identity. After activation, set or change your PIN before first use. Activation usually takes only a few minutes.

Important points

  • Three official routes: the Metrobank Online app, the website, or the phone hotline.
  • You verify your identity using card and account details during activation.
  • Set or change your card PIN before you make the first purchase.
  • Keep your registered mobile handy for any OTP during activation.
  • Activate before first use, since a new card often arrives inactive.
  • Use only official Metrobank channels to protect your details.

On this page

Ways to activate your card

Method Best for What you need
Metrobank Online app Fastest self service App login and your card
Website Desktop users Online banking access
24/7 hotline No app access Card and account details

Activate through Metrobank Online

1

Log in

Open the Metrobank Online app or website and sign in.

2

Open cards

Go to the cards section and select your new credit card.

3

Choose activate

Select the activate option for the card.

4

Verify identity

Confirm card details and enter any OTP sent to your registered mobile.

5

Set your PIN

Set or change your PIN, then your card is ready to use.

Before your first purchase

  • Sign the back of the card if it has a signature panel.
  • Set a PIN you can remember but others cannot guess.
  • Enable transaction alerts so you spot any unusual activity.

If you also manage card rewards, see our guide on how to redeem HDFC credit card reward points.

Frequently asked questions

Can I activate my Metrobank card without the app?
Yes. You can use the website or call the 24/7 hotline and follow the prompts to verify your identity and activate the card.
Do I need to set a PIN?
Yes. Set or change your PIN before the first purchase. The card may not work at terminals until a PIN is set.
How long does activation take?
Activation is usually quick, often only a few minutes once your identity is verified.
What if activation fails?
Make sure your details match the bank’s records and that your mobile can receive the OTP. If it still fails, contact the official hotline.

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